Contributors

Pam Fleming
Customer & Market Insights
10 Oct

Creating stronger engagement with your school community

Creating stronger engagement with your school community

With modern technologies, there is an increasing pressure on schools to have more frequent and meaningful communications with their school community around student progress, school activities and other points of interest. A drive for convenience, personalisation and mobility mean that many schools are having to take another look at the way they communicate with their stakeholders in order to deliver effective communications. Communication the key to engagement A study by Harvard found that frequent teacher-family communication had a positive impact on student engagement*. Many state education departments have in place guidelines for parent and community engagement. For example, the Queensland Government’s communication strategies for schools states that schools should take a multichannel approach …

31 Aug

Modernising your healthcare environment

Modernising your healthcare environment

Modernising your healthcare environment The Australian Digital Health Agency has set the strategy to create “safe, seamless and secure: evolving health and care to meet the needs of modern Australia.” This will drive the need for digital transformation across healthcare providers. What is digital transformation? The whitepaper, The Journey of Digital Transformation, notes that digital transformation is a complete change in the way that organisations conduct business, it is a change in people, process and technology with the aim of becoming more engaging, more efficient and more sustainable. While this may sound overwhelming, you do not need to transform everything at once, specific areas that you feel would benefit the most from digitalisation …

29 May

Improving efficiency and data security in SMB

Improving efficiency and data security in SMB

Four ways of digitising data to help your business Is your small business still dealing with filing cabinets full of folders and printouts? While some documents do need to be printed and stored, most can be digitised. Here are four ways digitising data helps you build a better business.   Save time and money   Save money. Digitising documents and storing them in the cloud helps cut costs. You’ll need less office space and you’ll spend less on paper and printer ink. Solutions like Smart Work Gateway help you use your cloud services more effectively. Save time. Storing and finding documents digitally is faster than having employees spend hours printing, sorting and filing. Just …

16 May

Just how super is EA Toner in digital printing?

Just how super is EA Toner in digital printing?

The vast improvement in digital print quality in the last few decades owes itself to advancements in toner technology. Toner is a component of the printer, that, as printer technology advanced, has been quietly refined, relentlessly for the last sixty years. Colour accuracy, sharpness of lines, or even smooth colour gradations are part of the handiwork of the toner. The digital printing landscape has changed completely, with the Super EA Eco Toner. This revolutionary toner makes superior quality accessible to every business. Now you don’t have to leave your office to find impeccable print quality – improved fine lines and text, higher reliability and lower printing costs, and most of all, faster warm-up …

8 May

Business Essentials 101: Customer Satisfaction

Business Essentials 101: Customer Satisfaction

The evolution of technology has made consumer desires easily attainable. In 2015, Business Insider reported that consumers no longer expect to wait longer than 4-7 minutes on sales and service responses from a business they chosen to work with. Today’s On-Demand Economy is revolutionising the commercial behavior of consumers around the globe. Early adoption to e-mail, SMS, social, and other online channels has fostered the need for fast, simple, and efficient experiences. Consumers want information that is always on – anytime, anywhere. From a business standpoint, there’s a need for technology that empowers companies to fulfill consumer demand immediately – opening doors in real-time. Smart Work Gateway knows that, in your customer’s eyes, …

1 May

Business Essentials 101 – Flexible Working

Business Essentials 101 – Flexible Working

Times and technology are rapidly changing. With the adoption of new mobile, collaborative technologies and flexible delivery through cloud applications, organisations wanting to meet their business objectives need to stay in tune with the changing landscape. As workplaces become more flexible and communications more mobile, the concept of office is becoming more abstract. Limited connectivity and delayed response times are concerns of the past. It’s hard to compete with the simplicity of searching for a document name on your computer and seeing it within seconds.   Workplace flexibility is more than a “perk”   It’s a strategic approach that empowers employee to do their jobs more efficiently from anywhere without feeling “out of …

27 Apr

Pioneering a Smarter Way of Working—and Living

Pioneering a Smarter Way of Working—and Living

It’s often said that businesses should focus on tailoring products and services to meet the highly individual needs of the end consumer. These days, that concept is being revolutionised to include tailoring of workspaces and workflows to suit highly individual employee needs.. The fact is, as the marketplace becomes increasingly fast paced and more complex, businesses that can give their employees maximum flexibility and support in such an environment are the best placed to succeed. This is exactly where our new concept—the Smart Work Gateway (SWG)—enters the picture. The idea behind it is simple: Support your employees’ diverse work styles so they can perform to their best. With SWG, your business can create a …

28 Mar

Meet the face of your digital workforce

Meet the face of your digital workforce

Gone are traditional offices occupied by employees during regular work hours. Digital workspaces powered by technologies are contributing to a digital workforce, leading to increased productivity, cost savings and more mobile and agile workers. But what defines a digital workforce? A digital workforce leverages the capabilities of technologies to perform their duties any time and anywhere. From virtual and global collaboration to adopting a disperse team and even the reengineering of monotonous work using cognitive technologies, the digitisation of the workforce is redefining ways of working. Furthermore, this integration enhances collaboration and knowledge sharing, which helps improve productivity by connecting expertise with work. It also empowers workers to have better control of how …

22 Mar

Top 3 considerations in supporting a mobile workforce

Top 3 considerations in supporting a mobile workforce

Gear up for your mobile workforce   With the growing number of workers depending on mobile devices to get their jobs done, it’s difficult to fathom that smartphones and tablet computers didn’t exist a decade ago. Indeed, more companies today are realising the productivity gains that enterprise mobility can bring. Besides enabling workers to be more productive while on the move, mobile devices also help to enhance customer service and promote self-service in sectors facing labour shortages. Plus, with a new generation of tech-savvy, millennial employees entering the workforce, there is also a growing expectation for employers to provide workers with applications and mobile devices in most aspects of business. What does this …

16 Mar

Protecting your mobile workforce from cyber attacks

Protecting your mobile workforce from cyber attacks

Mobile devices are empowering employees to be more productive than ever before. However, they also expose organisations to cyber attacks by putting massive amounts of company data at risk. Instances such as accessing unsecure Wi-Fi networks with personal devices, ignoring mobile security updates and using unapproved apps and devices open up new opportunities for cyber attacks. Ponemon Institute’s 2016 Cost of Data Breach report revealed that when it comes to the biggest threats to endpoint security, IT and IT security practitioners point to mobile-related threats. The most frequently cited threat? “Negligent or careless employees who do not follow security policies”. It is thus imperative to devise a cyber security strategy to guard against …

About nextwork

The next generation of work opens the door to new opportunities and challenges. The workplace of tomorrow will be a transformed place where greater mobility, increased innovation, collaboration and employee flexibility will be key drivers of change. At Fuji Xerox Australia we help businesses integrate data, documents and business processes and turn tomorrow’s documents into knowledge. Nextwork explores the dawn of the ‘new working world’ and how we can successfully harness the opportunities and mitigate the challenges of tomorrow.

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