Contributors

Pam Fleming
Customer & Market Insights
16 May

Just how super is EA Toner in digital printing?

Just how super is EA Toner in digital printing?

The vast improvement in digital print quality in the last few decades owes itself to advancements in toner technology. Toner is a component of the printer, that, as printer technology advanced, has been quietly refined, relentlessly for the last sixty years. Colour accuracy, sharpness of lines, or even smooth colour gradations are part of the handiwork of the toner. The digital printing landscape has changed completely, with the Super EA Eco Toner. This revolutionary toner makes superior quality accessible to every business. Now you don’t have to leave your office to find impeccable print quality – improved fine lines and text, higher reliability and lower printing costs, and most of all, faster warm-up …

8 May

Business Essentials 101: Customer Satisfaction

Business Essentials 101: Customer Satisfaction

The evolution of technology has made consumer desires easily attainable. In 2015, Business Insider reported that consumers no longer expect to wait longer than 4-7 minutes on sales and service responses from a business they chosen to work with. Today’s On-Demand Economy is revolutionising the commercial behavior of consumers around the globe. Early adoption to e-mail, SMS, social, and other online channels has fostered the need for fast, simple, and efficient experiences. Consumers want information that is always on – anytime, anywhere. From a business standpoint, there’s a need for technology that empowers companies to fulfill consumer demand immediately – opening doors in real-time. Smart Work Gateway knows that, in your customer’s eyes, …

1 May

Business Essentials 101 – Flexible Working

Business Essentials 101 – Flexible Working

Times and technology are rapidly changing. With the adoption of new mobile, collaborative technologies and flexible delivery through cloud applications, organisations wanting to meet their business objectives need to stay in tune with the changing landscape. As workplaces become more flexible and communications more mobile, the concept of office is becoming more abstract. Limited connectivity and delayed response times are concerns of the past. It’s hard to compete with the simplicity of searching for a document name on your computer and seeing it within seconds.   Workplace flexibility is more than a “perk”   It’s a strategic approach that empowers employee to do their jobs more efficiently from anywhere without feeling “out of …

27 Apr

Pioneering a Smarter Way of Working—and Living

Pioneering a Smarter Way of Working—and Living

It’s often said that businesses should focus on tailoring products and services to meet the highly individual needs of the end consumer. These days, that concept is being revolutionised to include tailoring of workspaces and workflows to suit highly individual employee needs.. The fact is, as the marketplace becomes increasingly fast paced and more complex, businesses that can give their employees maximum flexibility and support in such an environment are the best placed to succeed. This is exactly where our new concept—the Smart Work Gateway (SWG)—enters the picture. The idea behind it is simple: Support your employees’ diverse work styles so they can perform to their best. With SWG, your business can create a …

28 Mar

Meet the face of your digital workforce

Meet the face of your digital workforce

Gone are traditional offices occupied by employees during regular work hours. Digital workspaces powered by technologies are contributing to a digital workforce, leading to increased productivity, cost savings and more mobile and agile workers. But what defines a digital workforce? A digital workforce leverages the capabilities of technologies to perform their duties any time and anywhere. From virtual and global collaboration to adopting a disperse team and even the reengineering of monotonous work using cognitive technologies, the digitisation of the workforce is redefining ways of working. Furthermore, this integration enhances collaboration and knowledge sharing, which helps improve productivity by connecting expertise with work. It also empowers workers to have better control of how …

22 Mar

Top 3 considerations in supporting a mobile workforce

Top 3 considerations in supporting a mobile workforce

Gear up for your mobile workforce   With the growing number of workers depending on mobile devices to get their jobs done, it’s difficult to fathom that smartphones and tablet computers didn’t exist a decade ago. Indeed, more companies today are realising the productivity gains that enterprise mobility can bring. Besides enabling workers to be more productive while on the move, mobile devices also help to enhance customer service and promote self-service in sectors facing labour shortages. Plus, with a new generation of tech-savvy, millennial employees entering the workforce, there is also a growing expectation for employers to provide workers with applications and mobile devices in most aspects of business. What does this …

16 Mar

Protecting your mobile workforce from cyber attacks

Protecting your mobile workforce from cyber attacks

Mobile devices are empowering employees to be more productive than ever before. However, they also expose organisations to cyber attacks by putting massive amounts of company data at risk. Instances such as accessing unsecure Wi-Fi networks with personal devices, ignoring mobile security updates and using unapproved apps and devices open up new opportunities for cyber attacks. Ponemon Institute’s 2016 Cost of Data Breach report revealed that when it comes to the biggest threats to endpoint security, IT and IT security practitioners point to mobile-related threats. The most frequently cited threat? “Negligent or careless employees who do not follow security policies”. It is thus imperative to devise a cyber security strategy to guard against …

15 Mar

How to develop a workflow assessment plan

How to develop a workflow assessment plan

Three steps to digitising document workflows   Digitising document workflows is a key facet of any digital transformation strategy. Besides helping employees become more productive by reducing menial tasks, it also speeds up decision making by unlocking the data that would otherwise be tightly-coupled in paper documents. While the benefits of digitising workflows are clear, how can organisations go about it, especially if existing business processes may not even be documented in the first place? The answer starts with a workflow assessment plan, which should cover three main phases: mapping processes, identifying bottlenecks and optimising workflows.   Mapping processes   This may be time-consuming and tedious, but it’s a critical step in any workflow assessment …

13 Mar

How small businesses can make use of big data

How small businesses can make use of big data

Big data has helped large organisations from governments and airlines to global logistics firms solve their most pressing issues, but the same cannot be said for small and medium-sized enterprises (SMEs). In fact, many SMEs have similar big data needs and are increasingly aware of the benefits of using big data to drive faster and more accurate decisions. So, what’s stopping SMEs from taking advantage of big data? The lack of expertise and seemingly complex interfaces of analytics software was one factor. That’s on top of the time and effort required to extract, transform and load large amounts of data from multiple sources into computer systems, before presenting the data visually. Today, with …

15 Feb

Getting your message out there with modern documentation

Getting your message out there with modern documentation

As a business grows, it’s natural to expect that staff levels and even the number of premises will also expand. The more people and locations an organisation has under its banner, the greater likelihood there is of continued growth. While this upward progression is welcome, it brings with it certain challenges. For companies that continue to rely on large volumes of documentation and imaging, allowing access to everyone involved with a particular project or account is the key to keeping operations running smoothly. Any delays in the sharing of information can quickly contribute to stalling growth. According to the 2014 Mobility in the Workplace Study by Soonr, while three-quarters of full-time workers use …

About nextwork

The next generation of work opens the door to new opportunities and challenges. The workplace of tomorrow will be a transformed place where greater mobility, increased innovation, collaboration and employee flexibility will be key drivers of change. At Fuji Xerox Australia we help businesses integrate data, documents and business processes and turn tomorrow’s documents into knowledge. Nextwork explores the dawn of the ‘new working world’ and how we can successfully harness the opportunities and mitigate the challenges of tomorrow.

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