Contributors

Pam Fleming
Customer & Market Insights
31 May

“Human Analytics” and tomorrow’s workspace

“Human Analytics” and tomorrow’s workspace

Big Data is already helping tackle many “macro” problems, from deciphering previously-invisible industry trends to optimising services that directly impact on citizens’ quality of life. Could it also impact every individual’s understanding of themselves? In order to reach maximum effectiveness, the workplace of tomorrow will likely track our everyday interactions to at least some degree. Sensor data, across areas including indoor location sensing, movement patterns, eye tracking, and voice tones, can help us better understand how we behave – from our walking patterns within an office, the way in which we pick out certain words in documents, down to the way our tone changes given the location or scenario. And the more we …

27 May

Is empathy the root of all good design?

Is empathy the root of all good design?

And if so how do you embed this in your business? When we talk about design, we typically think in terms of functionality (what a product does) or aesthetics (how a product appeals to our senses). Too rarely, however, do we approach design through the eyes of Human need (the consumer) – in other words, with empathy for the problem. Yet when we apply empathy to design, regardless of the purpose or size or scale of the idea at hand, we become more likely to create things that focus directly on human needs, both practical and emotional. Good design is rooted in a deep understanding of people. Their wants, needs, and habits must …

18 Oct

Working towards a cloud future

Working towards a cloud future

Last month I attended the “Transitioning to Digital Recordkeeping” Conference along with records managers across Australian government departments which just happened to be in Canberra at the same location as FutureGov. One event concentrating on how to change the way government works, and how government and citizens can connect in a better more effective way, and the other working out how to keep a record of it all. The premise of the conference was all too familiar; too much information, not enough government policy, and emerging technologies. Records management in the cloud was the focus of the panel session in which I participated. Having listened to a couple of the presentations and subsequent …

20 Jun

Too much information — Towards a Semantic Web

Too much information — Towards a Semantic Web

One of the main problems facing workers today is information overload. The total amount of digital information created in 2011 will be around 1.8 zetabytes – that’s the equivalent of 57.5 billion 32GB iPads – and it’s growing at a rate of around 65% each year. Present and future businesses will have to figure out a way to cope with what I call “infobesity”, a growing trend which shows no sign of slowing in the future. Trying to curb the amount of information we produce is a futile task at best (and a self-destructive one at worst). Nowadays, information is the lifeblood of any organisation, which means we need to focus on making …

7 Jun

Five Lessons for the Future Office

Five Lessons for the Future Office

Like it or not, the office is here to stay. Although there’s been a lot made of telecommuting and mobile productivity, offices will still play an irreplaceable part in the work environment of the future. Simply put, offices provide spaces for people to work together, in the flesh – and no matter how much bandwidth or processing power we can muster, there’s something about face-to-face communication which no computer screen can ever match. Of course, the office is going to have to change radically in the future to stay relevant to strong business practice. The best office spaces will encourage productivity and collaboration while also giving employees the flexibility to come in only …

About nextwork

The next generation of work opens the door to new opportunities and challenges. The workplace of tomorrow will be a transformed place where greater mobility, increased innovation, collaboration and employee flexibility will be key drivers of change. At Fuji Xerox Australia we help businesses integrate data, documents and business processes and turn tomorrow’s documents into knowledge. Nextwork explores the dawn of the ‘new working world’ and how we can successfully harness the opportunities and mitigate the challenges of tomorrow.

Featured bloggers

Featured videos

popular tags