21 Nov

How to Leverage Powerful Partnerships to Promote Scale

How to Leverage Powerful Partnerships to Promote Scale

In today’s increasingly complex business landscape, customer needs evolve so rapidly that it may be sensible to align with other firms with the expertise, rather than building such capacities internally. This is especially the case for SMBs that rarely have the time or resources to expand into new core competencies—or even the appetite for risk that such investments entail. What this means, however, is that the scalability of any business becomes increasingly dependent on the quality of its partnerships. As a business expands to meet the growing demands of its customers, it needs to ensure that the partners that constitute vital elements of its value chain can match its expansion and the rate of its growth. Scalability …

24 Oct

How can Digital Transformation impact Customer Care?

How can Digital Transformation impact Customer Care?

Digital transformation is about adapting with the times and using technology to transform the way we work, and more importantly the way we engage our customers. Small is big Digitising paper workflows may seem like such a small and basic change, but it makes a major impact. Our research shows that 60% of employee time is spent working with documents and 15% of an organisation’s revenue is spent creating, managing and distributing documentation. Because digital transformation increases efficiency and productivity, it frees up the organisation to focus on what really matters—serving customers well. These are some key ways digital transformation can help your SMB shift from being product-centric to customer-centric. Efficiency Digitising documents …

10 Oct

Reinvent your business by rethinking printing

Reinvent your business by rethinking printing

Even as the impact and reach of digitalisation continues to evolve, for most organisations, print remains key– and will continue to play an important role, at least for the foreseeable future. Given that printing is not going anywhere yet, the time is ripe to focus on making the entire process as efficient and effective as possible. Think about the network of printers and multifunction machines that stretches across virtually every office, and how much it typically costs a business to keep that network up and running. Other than the obvious financial costs, there are also a whole slew of impacts that might affect a business in negative ways. Loss of productivity, disruptions, waste …

20 Sep

How to resolve Shadow IT issues

How to resolve Shadow IT issues

There’s a reason so many people in business find personal devices like tablets and consumer-based cloud tools useful: they’re simple to deploy, easy to use and inexpensive. Most important, they help get the job done. It’s no wonder that growing numbers of employees are bypassing the company IT department in favour of so-called ‘Shadow IT’. ‘Shadow IT covers the increasing variety of ‘unofficial’ workplace tools employees are using to help them work more effectively.’ Put simply, Shadow IT covers the increasing variety of ‘unofficial’ workplace tools employees are using to help them work more effectively. And there’s probably more of it going on in your organisation than you realise.   Do-it-yourself benefits   …

22 Jul

Using Print Management reporting and analysis to cut costs

Using Print Management reporting and analysis to cut costs

For the majority of SMBs, office printing is an integral business function with costs that can quickly spiral out of hand. Whether it’s to produce mailers for customer loyalty programs, reports for weekly management meetings, or memos for employee policy updates, businesses still need to print documents even if they’re operating in a clearly digital age. However, just like virtually every business function today, office printing has become enormously complex, and as a consequence, surprisingly expensive. With the number of print outputs, printing equipment, printing software, and printing platforms growing exponentially, SMBs are scrambling to manage a variety of issues that have an impact on cost:  device usage, equipment maintenance, staff training, paper …

11 Jul

How to reduce your company’s costs with big data

How to reduce your company’s costs with big data

Employing the use of big data in the workplace enables companies to boost productivity while maximising cost savings. Understanding trends can help to reduce output costs that stem from unnecessary printing wastage. In a world where knowledge is indeed power, the ability to follow and predict trends not only increases operational efficiency, but also curbs the need for unnecessary spending. With that, big data becomes an increasingly valuable asset within almost any field. Simply put, big data utilises software tools that track, process, and observe happenings in real-time, then organises the plethora of information gathered in order to analyse and predict future behaviour. This allows for smarter management decision-making in response to observed …

About nextwork

The next generation of work opens the door to new opportunities and challenges. The workplace of tomorrow will be a transformed place where greater mobility, increased innovation, collaboration and employee flexibility will be key drivers of change. At Fuji Xerox Australia we help businesses integrate data, documents and business processes and turn tomorrow’s documents into knowledge. Nextwork explores the dawn of the ‘new working world’ and how we can successfully harness the opportunities and mitigate the challenges of tomorrow.

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