15 Apr

3 ways managed print services can improve your organisation

3 ways managed print services can improve your organisation

Modern businesses are constantly turning to new technologies and trends as a way of reducing overhead costs and remaining competitive in the market. Take cloud solutions as just one example. A recent Dimensional Research[1] survey of IT professionals found that an overwhelming majority were planning to adapt to some cloud-based systems in 2015, representing a significant number of organisations choosing to push ahead with new innovation. That said, introducing completely new equipment or software to your workplace isn’t always the best answer. Rather than giving up on established, proven and reliable systems in favour of the newest developments, adapting tools you already have can be an effective way of moving a business forward. Focusing on …

18 Sep

The best ways to support your customers

The best ways to support your customers

Customers are the most important resource for nearly every business, and as such, support is an extremely important consideration. Ongoing support means customers are more likely to remain loyal, and they’ll certainly feel valued over the long term. Businesses need to start thinking about providing capable support – but what are the best ways to do so? Utilise new channels Customer call centres are no longer the sole points of contact for a business, as mobile devices and other forms of computing mean customers can avoid waiting in lengthy phone queues. Social media platforms such as Facebook and Twitter are easy ways to log a complaint with a company, and it’s important for businesses …

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5 May

Improving Australian healthcare: A look at the AIIA health industry paper

Improving Australian healthcare: A look at the AIIA health industry paper

This is a post written by guest contributor Damien Margetts, Business Development Executive at Fuji Xerox Australia. The Australian healthcare sector faces a host of challenges, including a growing ageing population and one that’s increasingly ageing. In fact, research firm McCrindle noted that by 2050, there would only be five workers per retired couple, down from 15 per couple in 1970. What’s more, the Australian Bureau of Statistics predicts that the population will double by 2075, putting further strain on healthcare. As the pressures continue to mount, the healthcare sector will need to turn to new methods of managing patient waiting times, bringing down operating costs and improving patient flow. The challenges facing Australian healthcare …

About nextwork

The next generation of work opens the door to new opportunities and challenges. The workplace of tomorrow will be a transformed place where greater mobility, increased innovation, collaboration and employee flexibility will be key drivers of change. At Fuji Xerox Australia we help businesses integrate data, documents and business processes and turn tomorrow’s documents into knowledge. Nextwork explores the dawn of the ‘new working world’ and how we can successfully harness the opportunities and mitigate the challenges of tomorrow.

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