8 May

Business Essentials 101: Customer Satisfaction

Business Essentials 101: Customer Satisfaction

The evolution of technology has made consumer desires easily attainable. In 2015, Business Insider reported that consumers no longer expect to wait longer than 4-7 minutes on sales and service responses from a business they chosen to work with. Today’s On-Demand Economy is revolutionising the commercial behavior of consumers around the globe. Early adoption to e-mail, SMS, social, and other online channels has fostered the need for fast, simple, and efficient experiences. Consumers want information that is always on – anytime, anywhere. From a business standpoint, there’s a need for technology that empowers companies to fulfill consumer demand immediately – opening doors in real-time. Smart Work Gateway knows that, in your customer’s eyes, …

25 Nov

Making the transition to digital workflows

Making the transition to digital workflows

In the never-ending pursuit for efficiency and productivity, most organisations around the globe are seeing the benefits of transitioning to the digital realm for at least part of their operations. Disruptive technology and modern workflow solutions have blazed new trails into the office environment, and there’s still plenty of scope for further innovations. The transition away from physical print appears to be continuing, with the International Data Corporation (IDC) recently reporting that Asia Pacific (excluding Japan) revenues from ink cartridges had fallen by 5.1 per cent in Q4 2015. As more offices embrace digitalisation, the benefits to internal processes and record management are becoming abundantly clear.   Why are digital workflows so popular? …

26 Aug

Improving your workflow through efficient technology solutions

Improving your workflow through efficient technology solutions

No matter the industry, businesses are always looking for ways to increase productivity. While the modern office environment has a lot of distractions that can impact worker productivity, there are steps that can be taken to ensure employees stay on task and fully engaged. Maintaining productivity seems to be of particular concern to Australian workplaces. A joint 2011 study from the Australian Human Resources Institute and the Society for Human Resource Management found that the nation ranked second-lowest of 51 countries for total-factor productivity growth. The problem with poor technology The 21st century workplace relies heavily on technology, so much so that Gartner estimates IT spending in Australia will reach $80 billion in …

18 Feb

Three ways to save time and money with Fuji Xerox Australia

Three ways to save time and money with Fuji Xerox Australia

With cost pressures a constant concern, businesses need more than just a printer. It’s important to source integrated solutions that are capable of addressing business challenges, streamlining processes and keeping mobile workers productive when they’re not in the office. Fuji Xerox Australia isn’t just about selling printers and software, we’re committed to delivering solutions that solve business problems. Let’s take a look at some of the challenges businesses face, and how we can help. Cutting back on print costs Costs and efficiency are important for any business, but they can often seem like difficult issues to tackle. With our content management and capture solutions, however, they’re far easier to deal with. DocuShare and EzeScan …

About nextwork

The next generation of work opens the door to new opportunities and challenges. The workplace of tomorrow will be a transformed place where greater mobility, increased innovation, collaboration and employee flexibility will be key drivers of change. At Fuji Xerox Australia we help businesses integrate data, documents and business processes and turn tomorrow’s documents into knowledge. Nextwork explores the dawn of the ‘new working world’ and how we can successfully harness the opportunities and mitigate the challenges of tomorrow.

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