When businesses think about print security, their thoughts are often immediately drawn to device security from a technical point of view. Is the device open to hackers? Is our network secure? But there is another key vulnerability to your businesses print security and that is your employees and contractors, the people who are using your device on a daily basis.
This post is the first in a two-part series dedicated to exploring what print security looks like and providing practical advice on how you can secure your organisations printers, scanners and fax machines.
What does print security look like in 2018?
The human interaction required with a device to print, copy and scan leaves businesses open to potential data breaches caused by human error. A recent report by the Poneman Institute and IBM found that 25% of data breaches in Australia are a result of human error. Printers and multifunction devices (MFD) are becoming more commonly recognised as potential entry and exit points for security breaches. These devices are part of the internet of things, and attached to networks which make them vulnerable to infiltration and the spreading of malware.
A recent Fuji Xerox Australia study of 170 Australian workers found that 21.18% of them could recall a time when they had accidentally mistreated a document they had printed, scanned or copied. While all of these instances of mistreatment did not lead to a major or even minor security breach, this type of neglect often leaves businesses vulnerable.
Figure 1: Have you ever had a moment where you have accidentally mistreated a document you have printed, scanned or copied e.g. left it on the printer by accident , sent it to the wrong person?
Most commonly, individuals reported that they printed a document and left it on the printer where anyone could view it, or they accidentally sent a document to the wrong person from a device.
Why should your business care about securing your device?
The per capita cost of a data breach in Australia due to human error is US$128. Security breaches can have a negative impact on many aspects of an organisation, both tangible and intangible. A breach could lead to revenue loss, reduction in brand equity, decreased profitability and a loss of both customer and employee trust.
In Australia, the average total cost of a data breach in 2017/18 was US$1.99 million. With the cost of data breaches rising, and the introduction of more regulatory requirements with serious consequences for breaches, it is important for businesses to put in place safeguards to help minimise the opportunity for a data breach to occur.
Who is responsible for your businesses print security?
Everyone in the business is responsible for print security. 83.73% of workers who responded to a recent Fuji Xerox Australia survey thought that it was important for organisations to track printed document handling to prevent information leakage.
Figure 2: Do you think it is important for organisations to track printed document handling to prevent information leakage?
There are practical and simple solutions that can be put in place to help protect your organisation from threats relating to print security. These solutions may also have the added benefit of reducing print costs and improving business productivity through process improvement.
Organisations need to act now to make their devices more secure. Our next post will provide practical steps for how your organisation can secure their devices.
How Fuji Xerox can help
Everyone in the business is responsible for print security. 83.73% of workers who responded to a recent Fuji Xerox Australia survey thought that it was important for organisations to track printed document handling to help prevent information leakage. 83.5% of the same workers also agreed that they think about the security of their printed documents sometimes or always.
There are practical and simple solutions that can be put in place to help protect your organisation from the pitfalls of print security. These solutions may also have the added benefit of reducing print costs and improving business productivity through process improvement.
Fuji Xerox Australia can help organisations adapt to meet new demands and utilise new technologies to stay ahead of the competition.
For more information visit www.fujixerox.com.au or contact 13 14 12.