Fuji Xerox services provide our clients with industry leading capability in document intensive business processes. We have the expertise to innovate in almost every aspect of the document process from design to usability and multi-channel distribution, with the end goal of reducing costs and improving the customer experience.

One current aspect of our services innovation has been in the development of inbound and outbound document processing for an online banking system. We have used our unique capabilities in intelligent document processing to automatically classify the documents associated with loan applications, which can be received through multiple channels, to specific customer files. This expedites application processing from weeks to days and enables ‘shorter time to yes’ – a critical differentiator in the competitive retail banking market, improving both customer acquisition rates and the overall customer experience.

To find our more about Xerox’s research into 3D virtual worlds and how Xerox is helping customers to bridge the real and digital worlds, click below.

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  Machinima: Xerox CTO gives SL journalist the scoop

  Chief Technology Officer Sophie Vandebroek’s avatar talks about research in 3D virtual worlds from Xerox and PARC, the Palo Alto Research Center.

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  The Story of a Second Lifetime

  Second Life videos shared during the Xerox AIIM/On Demand briefing to better explain what Second Life is and why Xerox deems the move into this virtual world important.