Intelledox

Intelledox

Overview

Infiniti is a smart web form and document automation solution designed to digitalise your business through end-to-end process transformation.

This tool combines the power of intelligent document generation, smart web forms and line-of-business integration to deliver value to organisations. It creates significant business advantages by automating document-focused business processes.

What's more, unlike traditional document automation software Infiniti can seamlessly integrate with line of business systems already in use by the company, as well as other information management solutions. This makes it a highly-adaptable system for a range of businesses - and one that should be considered when integration with other systems is required.

Infiniti utilises Microsoft Office applications for input, but it also takes advantage of sophisticated rules engines, audit trails and reporting.

These provide timely and relevant information without the need for coding or scripting to produce data-driven organisational business compliant documents.Infiniti can be provisioned by Fuji Xerox in either a traditional on-remise model or an off-premise Software as a Service (Cloud) model. With the latter, businesses can access the tool from any location on any device, whether it's a laptop, smartphone or tablet.

Key Features

  • Smart Web Forms - Infiniti smart web forms make it simple to collect and use data. Users do not need IT experience to create or complete smart web forms, eliminating the need for expensive developers
  • Wizard-driven - Infiniti's drag-and-drop wizard means that business users with limited technical experience can create sophisticated templates. Creating and maintaining content is completely automated according to built-in business rules.
  • Centralised management - Centralised management means that installing and upgrading Infiniti is hassle-free. It also means that internal users can collaborate on projects, while external users can access and input information.
  • Seamless Integration - Infiniti seamlessly integrates with existing CMS and line-of business systems. Integrating a business system with Infiniti increase efficiency and makes data more valuable and useful.
  • Permission-driven - Infiniti's permission-driven system of authorization ensures that content remains secure, consistent and accurate without causing unnecessary inconvenience.
  • Scalable - Infiniti is robust, scalable and easy to configure and maintain.
  • Reporting and rules engine - Infiniti uses advanced data-mining technologies to provide insight into document generation and communication processes.
  • Multi-format output - Infiniti can generate e-mail messages (with information such as names, carbon copy contracts, configured email body text and HTML) or create automated documents in formats such as XML, PDF, XLS, DOC, PPT, RTF and OpenDoc.
  • Multi-channel delivery - Infiniti can route documents to a print queue, email, fax, XML, email gateway for mass printing or electronic fulfilment. Documents can also be routed to repository storage such as Microsoft Share Point, Documentum, HP/TRIM, Open Text Livelink and DocuShare.
  • Built with Microsoft Technologies - Infiniti is built on world-class Microsoft technologies: .NET framework, Internet Information Server (IIS) and Microsoft SQL Server.
  • Metadata - Metadata ensures automated content is easily archived, retrieved and preserved. Infiniti attaches metadata to documents to make it easier to categorise, index, store, search and retrieve data.
  • Multi-lingual web interface - To suite the global business environment, Infiniti support for multi-lingual. (English, Chinese (SC, TC), Thai, Korean, Dutch, French, Portuguese, Spanish)
Model Intelledox

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Your Challenges

Businesses constantly need to seek out new cost-effective ways to do business without sacrificing capability, especially organisations in customer-facing industries.

These are the organisations that require the ability to produce targeted output in the form of mass communications (often bank statements and quotations). Mobilise your sales force to improve customer engagement ? winning more business and keeping your customers happy.

However, the production of these communications can be costly and time-consuming, but critical to the business.

Therefore, they need to contain consistent and relevant information but also deliver it in an accurate and timely way. If not, the business risks non-compliance, brand damage and even the possibility of customer loss. So what are the key challenges?

  • Engage with customers on their terms to improved customer satisfaction & loyalty
  • Convert paper forms and manual processes into intelligent digital forms driving automated rules-based processes
  • Get more from your data, break down data silos to interact with information anywhere to realise fast ROI and reduce IT resources
  • Mobilise your Workforce with Smart Web Forms and mobile technologies such as tablets and smartphones
  • Need to avoid non-compliance and brand damage

How we can help?

Infiniti is the answer, as it's able to replace paper form-centric business processes with smart web form and document automation.

This solution reduces costs by removing the reliance on developers and the IT department to make changes, and uses dynamic forms to guide users through business requirements.

There are a significant number of benefits businesses will discover when using Infiniti, which have been detailed below.

Smart web forms

These smart web forms make it easy for businesses to collect and use data. Users don't need IT experience to create or even complete the forms, which in turn cuts out the need for dedicated developers.

Wizard-driven

Infiniti's drag-and-drop wizard means that users with limited technical experience can create sophisticated templates. There's no more time wasted while users struggle to develop templates.

Creating and maintaining content is completely automated according to built-in business rules.

Centralised management

Businesses may be used to platforms that are difficult to upgrade, but this isn't the case with Infiniti. Installing and upgrading is a painless process. There is also the added advantage that internal users can collaborate on projects, while external users continue to access and input information.

Seamless Integration

Infiniti seamlessly integrates with existing CMS and line-of business systems. Integrating a business system with Infiniti increase efficiency and makes data more valuable and useful.

Multi-channel delivery

Infiniti can route documents to a print queue, email, fax, XML, email gateway for mass printing or electronic fulfilment. Documents can also be routed to repository storage such as Microsoft Share Point, Documentum, HP/TRIM, Open Text Livelink and DocuShare.

Multi-format output

Every business has different format requirements and the right solution should take this into account. Infiniti can generate email messages with names, carbon copy contracts and configured email body text or created automated documents.

Formats include:

  • XML
  • PDF
  • XLS
  • DOC
  • PPT
  • RTF
  • OpenDoc
  • Multi-lingual web interface

    Infiniti supports the growing global business environment by supporting multiple languages on the web interface, including English, Chinese, Korean, Thai, French, Dutch, Portuguese and Spanish.

    Built with Microsoft Technologies

    Infiniti is built on world-class Microsoft technologies: .NET framework, Internet Information Server (IIS) and Microsoft SQL Server.

    Reporting and rules engine

    Infiniti uses advanced data-mining technologies to provide insight into document generation and communication processes.

    Metadata

    Metadata ensures automated content is easily archived, retrieved and preserved. Infiniti attaches metadata to documents to make it easier to categorise, index, store, search and retrieve data.

Specifications

Minimum System Requirements for On-premise Implementations

Server Hardware Components
Processor
  • 1.5Ghz multi-core CPU or better
System Memory
  • 2Gb or Higher
Hard Drive
  • 1Gb of Free Space
Server Software Compentents
Operating System
  • Microsoft Windows Server 2008SP2/2008R2 SP1
  • Microsoft Windows Server 2012/2012R2
Database Server
  • Microsoft SQL Server 2005 or higher
Infrastructure
  • Microsoft .NET Framework 4.5.1
  • Microsoft Internet Information Services (IIS) 7 or higher
Client Components
Processor
  • 1.Ghz CPU or better
System Memory
  • 512Mb or Higher
Hard Drive
  • 20Mb of Free Space
Client Software Components
Operating System
  • Microsoft Windows Vista SP2
  • Microsoft Windows 7 SP1
  • Microsoft Windows 8/8.1
Application Software
  • Microsoft Internet Explorer 6 or Above
  • Microsoft .NET Framework 4
  • Microsoft Office 2003, 2007 or 2010 (Designer Only)
Mobile Client
Apple iOS
  • iPad 2 and beyond, running iOS7 or higher

Note(s)

  • The Database Server and the Web Server must be on the same network domain for communication. Database and Web Servers may be shared on a single physical machine or separated on different machines.
  • End users will need an Office document reader application installed such as Microsoft Word or Adobe Acrobat Reader if they wish to open documents generated.

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Fuji Xerox Australia Pty Ltd and its related bodies corporate are committed to respecting your privacy. Our Privacy Policy sets out how we collect, manage and disclose your personal information, how you can access your personal information and details of our process for privacy related complaints. Our Privacy Policy may be amended from time to time (without notice) and a current version is accessible through our website.