Managed IT Services
Many companies need help in managing technology but it can often seem to be an overwhelming task, no matter the size of a business. The answer? A trained, experienced IT helpdesk that's only ever a phone call away.
Even the best IT infrastructure won’t operate to its potential if managed incorrectly. That’s why ongoing support is so important, and why the right support can limit IT issues so you can focus on what matters: growing your business.
Fuji Xerox Australia provides the IT support you need thanks to our expert IT helpdesk. Staffed by experienced individuals who will work to solve your IT problems and relieve the pressure of day to day technical support that can really hinder your business.
However, we can do so much more than just answer simple tech queries; we can support your team around the clock. When we manage your existing relationships with your IT vendors, or you outsource these relationships to us, then our goal is for IT issues to be solved with a quick phone call, whether your team is in the office or on the road.
Our mission is to keep the complications and pain of complexity around IT out of your business, and to help you to focus on what really matters to you and your customers. Managed IT Services from Fuji Xerox consists of several options, including:
- Audits and assessments: We review your IT infrastructure, taking a look at performance, any security risks as well as any potential savings.
- Office IT infrastructure provision: We can provision the hardware and software associated with the solution we put in place.
- Full helpdesk services including response hours to suit your budgets and needs.
- Remote monitoring and management: We proactively monitor and manage your IT network.
- Support services: We manage all of your hardware issues, including dealing with device warranties.
- Regular reports and review meetings ensure that we have a clear understanding of your ongoing business objectives.