Each year the amount of information created across enterprises in paper and digital formats combined grows faster than 65 percent.1 This influx of information is not only increasing, but up to 80 percent of it comes in an unstructured format.2 Workers across all organisations are spending more and more time sifting through this information from multiple channels and inconsistent formats, leading to decreased productivity and an increase in inefficient, manual processes. Some reports suggest up to 28 percent of the typical workday is wasted by interruptions caused by unnecessary information,3 with 42 percent of people accidentally using the wrong information at least once per week.4
And it's not getting any better. In fact, research suggests that interactions between people via email, messaging and social networks will increase eightfold over the next four years.5 Layer into that the increasingly complex landscape of technology that we interact with daily. Today's modern business relies on a variety of technologies such as laptops, smart phones, scanners and printers, and numerous enterprise resource planning systems and customer relationship management tools.
In a recent study conducted by Fuji Xerox Australia and IDC,6 52 percent of respondents reported frustrations with inefficient or costly processes — yet only 16 percent had implemented solutions to overcome those problems. Virtually every business experiences bottlenecks, frustration and wasted time retrieving and sharing information.
How can you streamline your business to help your employees stay productive – and happy?
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