Steps for implementing digital transformation and making changes to the way you do business. Digital Transformation is a complete change of the way an organisation conducts business, it is a change in people, process and technology with the aim of becoming more engaging, more efficient and more sustainable.
The legal industry is often portrayed as an industry underpinned by tradition and history and less affected by technological changes than most others. However, globalisation and national consolidation has increased competitive pressures and squeezed margins. This, combined with a challenging economic environment, has resulted in a wave of efficiency and modernisation sweeping across the sector.
As part of the featured roundtable series for FST Media's 10th Annual Sydney Banking Conference, an executive forum led by Fuji Xerox Australia explored the central role of disruption in reshaping customer expectations, and how banking and financial services institutions are meeting the demands of tomorrow's digitally aware customers.
Digitalisation is the key to more effective and efficient business operations, and it can help companies' access new customers and markets.
Being able to communicate effectively with the school community has been identified as key challenge for schools. Through technology, K-12 education has the opportunity to find new ways to reach students, parents and the community through multi-channel communication.
Digitalisation will be the key differentiator for insurance organisations seeking to serve today's technology-savvy consumers. FST Media and Fuji Xerox hosted an exclusive luncheon with senior executives from leading Australian insurance organisations to discuss how the digital revolution is changing the game for insurers, creating opportunities as well as challenges.
Discover tips and tricks to digitise and streamline processes to free up precious resources to save both time and money. Plus the benefits of putting an eagle eye to document print costs, sustainability and security together with the advantages of using mobile print in your business, and the productivity gains that stem from this new-found freedom.
Globally, forward-looking governments are undergoing major digital transformation as they move the business of government to online as the default channel. This whitepaper examines five key emerging themes as Australia's digital agenda progresses.
The rise of the 'empowered consumer', coupled with the push towards digital distribution models, is fundamentally reshaping the insurance products of today, according to panelists from FST Media's 9th Annual Technology and Innovation - The Future of Insurance conference.
How Activity Based Working can help organisations boost employee satisfaction and improve service delivery.
Faced with disruptive threats and evolving customer expectations, insurance organisations are increasingly recognising the need for robust digital strategies to create an engaging customer experience. FST Media and Fuji Xerox hosted an exclusive luncheon in Sydney with communications, marketing, digital and distribution heads from leading Australian insurance organisations. The discussion focused on the challenges and opportunities in embracing digital transformation and how organisations can leverage technology to manage their customer communication lifecycles.
The digitisation of Australia’s public service: where it is, where it’s going and where Australians want it to be.
The digitisation of government to ensure an improved citizen experience and better government efficiencies.
Combining print and digital allows marketers to connect with customers through their channel of choice. Until now, running a successful multichannel campaign has been a challenge for most communication providers. This paper will give marketers insight into mastering multichannel marketing, from planning to deploying to optimising even the most complex campaign.
Do good customer experiences deliver a tangible benefit for both you and your customer? Fuji Xerox Australia invited a group of experts to exchange the real world dos and don‘ts of a customer experience implementation. The key insights from the discussion can be found on this white-paper. .
One step closer to the office of the future. The way we work is undergoing fundamental change.
At the recent event, we looked at what it takes to be innovative, and how to effect this change in your business. Read more
The IDC’s whitepaper ‘Demystifying Managed Print Services’ explores the benefits of centralised print management and details how business can increase cost efficiencies, drive productivity and enhance security.
Mobile computing is no longer a technology trend, but rather,an integral component of our business and social lives. This whitepaper explores some of the trends around mobility, tablet adoption, mobile work,and the implications for the modern workplace.
This white paper outlines the findings of 2012 research into documents and associated trends in small and medium law firms in Australia conducted by Colmar Brunton and Fuji Xerox Australia.
The IDC independent research study, presented in partnership with Fuji Xerox Australia, was designed to examine the document processes of small and medium sized businesses, and identify areas, or “pain points”,which create bottlenecks and other hindrances in their operational performance.
What does the future of documents look like? This whitepaper,co-authored with Xerox Corporation, explores the possibilities unlocked by the latest in document technologies and processes.
What is the future of print? Frank Romano, Professor Emeritus at RIT, and Simon Lane, National Manager of Graphic Communications discuss.
Documents are the lifeblood of an organisation.
Think of all the documents that support your organisation's core business - customer and employee communications, product information, contracts or financial reports. Documents prompt action from customers,from staff or from other stakeholders and support essential business processes. While documents are at the foundation of every business, many organisations still struggle to gain control of information and costs, resulting in business inefficiencies
These environmental considerations do not exist in isolation from cost, efficiency and service drivers.
This whitepaper explores the current document landscape that organisations face and introduces some methods which organisations may embark upon in order to implement a sustainable document strategy. An effective and sustainable document strategy is only possible through the balancing of these core lenses of cost, environment, process and customer experience. It explores different responses organisations can take in embarking on a sustainable document strategy journey, such as basic,strategic and transformational. This whitepaper is not intended to be a how-to-guide in implementing a sustainable document strategy but an overall view of the complexities of implementing an end to end document strategy.
Fuji Xerox Australia’s Amanda Keogh and Xerox Corporation’s Patricia Calkins discuss steps businesses can take on the road to a sustainable future that also makes business sense.
A guide designed to help you identify the right multifunction device for you and your organisation.
The search for documents can often be a confusing and frustrating experience,particularly when there does not seem to be a “user friendly” interface.What must it be like for machines which operate on a logic-based entirely on what has been programmed into them, with no prehistory, social network or memory with which to liaise?
Explore these problems, and the possible solution presented by “The Semantic Wave”.
This whitepaper reviews the market, impacts, assessment and implementation of cost management.