Satisfying customers
Fuji Xerox Australia technology and services are designed and managed to improve sustainability performance for customers. Our equipment features environmentally responsible design and energy efficient enhancements. Our document software and digital technologies reduce paper wastage and our services enable clients to improve the efficiency of document intensive business processes and optimise their equipment footprint to save costs and cut carbon emissions. We also respond to customer requirements through innovation that addresses their business drivers, through excellence and efficiency in customer service, and through customer satisfaction systems that allow us to learn from their experience with our equipment and our services.
|
‘Sustainability has become fundamental to IAG's business. As well as working to reduce risk in society more broadly, we continuously strive to achieve improvements in our own environmental performance - that includes internal business processes. Through 'MarketingHelp' Fuji Xerox Australia has helped us to achieve cost and environmental efficiencies in our collateral production and distribution process. Instead of developing and distributing marketing collateral from a central location, we have been able to move to a more efficient regional model where collateral is produced where and when it is needed, reducing transport emissions and waste from collateral over-supply with the help of Fuji Xerox Australia.’ Gary Dransfield, Head of Retail Sales & Service, NRMA Insurance, SGIO & SGIC. |