Awards and Achievements

Fuji Xerox Australia holds the following accreditations and certifications:

Awards Summary – Key Certifications and Accreditations

ISO9001

ISO 9001:2015 Quality Management System

SAI Global has certified the following Fuji Xerox sites for Quality Management System – Head Office Macquarie Park, and Eco manufacturing Centre Rosehill sites.

Our QMS covers the sale, distribution, installation, training, service support and maintenance for business machines; the collection and recycling of equipment and related spare parts and consumables; the design and remanufacture of business machine parts and sub- assemblies; the sale and support of software solutions; and the provision of document management services. 


ISO14001

ISO 14001:2015 Environmental Management System

Fuji Xerox head office and Eco Manufacturing Centre at Rosehill have been certified by SAI Global for Environmental Management System (EMS).


ISO27001

ISO 27001:2013 Information Security Management System

The current IMS certification is for Fuji Xerox head office in Macquarie Park NSW. The certificate covers the management and operation of Fuji Xerox corporate processes supporting the management of sales and service of document technologies, services, supplies and document-centric outsourcing as per the statement of applicability 1.1 dated 10/09/2019.


SCP

Service Capability and Performance (SCP) Certification

The FXA Technical Customer Support and Online Support Centres have achieved the internationally recognised Service Capability and Performance (SCP) Certification.

Fuji Xerox is the only company of its kind in Australia with the internationally recognised Service Capability and Performance (SCP) Certification. The SCP Certification, created by a consortium of leading technology companies quantifies the effectiveness of customer support based upon a stringent set of criteria. These criteria focus on corporate commitment, strategic direction, customer satisfaction, performance metrics, research and development.


Banksia

Banksia Award - 2010 Leading in Sustainability award

Setting the Standard for Large Organisations

“Through a commitment to reducing the impact of their products and customers’ footprint, as well as their total approach to product innovation and supply chain management the judges understood that Fuji Xerox is an example of a highly evolved and integrated approach to sustainability.” ‑Judges’ Comments


Energy Star

Energy Star 2014 Standard

Most Fuji Xerox office devices are Energy Star rated. Specific devices are noted on the following website: http://www.energystar.jp/pub_products/?lang=en

The International Energy Star program establishes electricity consumption standards for products in active, sleep and off mode based on the performance of products in the top quartile of energy efficiency. Products that meet those standards are eligible to use the International Energy Star logo.


Papersource

Paper Sourcing Standards

Fuji Xerox Australia is certified for FSC® and PEFC™ Chain of Custody. This means that that at every stage, agreed systems and processes are in place to guarantee the integrity of the certified products. We are audited annually to retain certification.

We assess our paper suppliers’ compliance with our Sustainable Paper Sourcing Standards annually and work with non-government organisations to identify and escalate key issues of stakeholder concern.


Chairman

Chairman’s Prize for Energy Conservation

Fuji Xerox Co., Ltd. won the Chairman's Prize, the Energy Conservation Center, Japan (ECCJ) in the 2015 Energy Conservation Grand Prize for Excellent Energy Conservation Equipment for four office-use digital full-colour multifunction devices. Two ApeosPort-V Series models (ApeosPort-V C7776/C6676 PFS-PC) and two DocuCentre-V Series models (DocuCentre-V C7776/C6676 PFS-PC) were given the prize in recognition of their user-friendliness as well as for their reduced power consumption, which has been cut to about 30 percent of the standard values set under the International ENERGY STAR Program.

Fuji Xerox has won the prize for the 13th time, which is an industry record.