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Towards a Sustainable Future

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Our approach to Sustainability

Fuji Xerox Australia believes that reputation and credibility are integral to business sustainability. Our relationships with customers, employees, the community and the environment are key to maintaining our reputation and credibility.

Fuji Xerox Australia's approach to sustainability focuses on creating value for these key stakeholders through the provision of products and services. Today, sustainability means more than just ‘green' and charity. It is about making measureable impact to the business environment and helps us to constantly innovate and improve our products and services to respond to an evolving set of stakeholders' expectations.

In the second edition of our Sustainability Report, we highlight our continued commitment to sustainability and transparency, demonstrating how our social and environmental responsibilities are integrated into our core business. We also measure our performance against the Global Reporting Initiative (GRI) requirements, we demonstrated how our social and environmental responsibilities are integrated with our core business. Key initiatives, performance and outcomes are also shared in this report.

Download Fuji Xerox Sustainability Report 2014 - 2015.


Amongst our set of core values lies the commitment and focus on global sustainability - a focus that manifests itself in the integration and support of our customers as well as placing our environment at the core of everything that we deliver.

We are unique in addressing sustainability at every step in the value chain. From parts procurement through an extensive supply chain, to our product design, manufacturing operations, to customer use and disposal of our products at end of life – We have proven our commitment to sustainability at every step in the value chain.



At Fuji Xerox Australia, environmental concerns have been part of our business operations for many years. In line with the Group's vision and sustainability strategy, we uphold environmental values and principles, and ensure that they are inculcated in our employees at all levels of the organization

Fuji Xerox Australia will, under the motto, "an eco-friendly company," strive to protect the global environment and prevent pollution with the full participation of our employees.

As a distribution company of Fuji Xerox Group here in Australia, and as part of a rapidly developing base focused on Asia and the Pacific regions, we will strive for excellence in our eco-conscious activities. (Our business involves the sales and service of information-related products centred on digital multi-function machines, colour printers as well as consumables).

  • We will contribute to energy/resource saving by providing eco-conscious products to our customers.
  • We will voluntarily collect used products and parts, and try to reuse or recycle them under the resource recycling system of Fuji Xerox.
  • All employees will actively develop and participate in energy and resource saving activities to prevent any harmful impact to the environment; and at the same time, tackle continual improvement in environmental performance.
  • We will observe eco-related legislation and regulations and other requirements to which we subscribe.
  • We will adhere to the requirements of the Fuji Xerox Product Safety Management System and respond to incidents, etc. regarding product safety in a sincere manner, strengthen recurrence prevention and aim to maintain and improve customer confidence.
  • We will try to continuously improve our Environmental Management System through periodical reviews.
  • We will root our environmental policy in the consciousness of all employees, and also make readily available all eco-related information to our customers and partners.

 md signature

Senior Managing Director
01 December 2015

In 2003, Fuji Xerox Australia implemented the Environmental Management System (EMS) in its offices and local operations. In the same year, it obtained ISO 14001 from the Japan Audit and Certification Organization (JACO). The EMS aims to improve the resource efficiency of our business practices and to reduce the adverse impact we have on the environment.

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Annually, top management set the environmental targets based on the framework and make sure they are communicated to respective departments staff. Monthly performance are tracked and announced to at prominent locations around the offices. Functions that require improvements are reviewed during the monthly CSR meeting attended by a team of senior management.

Since 2003, we have achieved the following performance for our Environmental efforts:

  • 40% reduction in carbon dioxide (CO2) emission
  • 48% reduction in electricity usage
  • 23% reduction in fuel consumption
  • 42.9% reduction in office paper usage
  • 38 times increase in sale of FSC certified/recycled papers
  • 2 times increase in sale of eco-conscious equipment
  • Collected and recycled 91,646 units of used toner cartridges & customer replaceable unit (CRU) in 2012
  • Over 250 establishments attended "Go Green" workshops on how to implement eco-practices internally
  • In addition, we also place strong emphasis on educating the users and younger generation on Green IT, CSR and environmental best practices. This is done through partnerships with leading industry bodies and education institutions.
  • Collaborate with ITEs in Corporate and School Partnership Programme to impart green values to the youth

Reuse and Recycling

As part of our recycling effort, all our used cartridges, printers and copiers are sent to the Fuji Xerox International Resource Recycling Centre in Thailand. This eco-manufacturing plant is one of the key elements of Fuji Xerox Group's Zero Landfill initiative and collects used Fuji Xerox products in the Asia-Pacific region.

Since 2010, we have designed and distributed green collection boxes to our customers to facilitate the collection and recycling process in Australia.

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Go Green Workshops

To help our customers start their Green journey, we have also conducted Go Green workshops to over 250 establishments. Through these workshops, we shared the knowledge of embarking on an eco-friendly office and how to implement eco-practices within the company.


World Environment Day

Every year 5 June, we have always been part of this event since 2007. We actively engaged various organisations to put in our positive environmental actions together. Through the engagement, we hope that our actions will help to raise people awareness to environment protection and natural resources conservation.

earth hour

All lights in Fuji Xerox Australia offices were switched off during World Environment Day.

For more information on World Environment Day, please visit http://www.unep.org/wed/

World Car-free Day

Every 22nd September, we engage and encourage our stakeholders to leave their private transport at home and commute via public transport in support of the World Carfree Day.

This provides a great opportunity for us to make a firm stand on the need to change our behaviour and lifestyle in this car-dominated society. It is also the perfect time to reduce the stress and heat that have been placed on our planet Earth due to the increased dependency on electricity and technology, in return for convenience.



A customer is pledging his support during our product show.

For more information on World Car-free Day, please visit http://www.worldcarfree.net/wcfd/

Corporate and School Partnership Programme

Since 2011, Fuji Xerox Australia has participated in the National Environment Agency (NEA) Corporate & School Partnership (CASP) programme, which pairs corporate entities to work with schools on environmental projects.

To date, nearly 90 students from ITE College West have benefitted from the programme. We have provided these students with exposure to our green technologies and solutions, and have mentored them on various areas relating to our environmental management system.


CASP participating students from ITE College West with Ms. Pauline Chua, General Manager, 

Human Capital & CSR, Fuji Xerox Australia.


Fuji Xerox Australia has been part of the community, and the community has been a big part of Fuji Xerox Australia for more than three decades. It is our goal to become a long-term investor of the community in which we operate.

Because we want to make a contribution towards the society and environment we want for our children and grandchildren, our social contribution efforts focuses on youth. We also strive to maximise our commitment to community development through engaging our employees.

The four charities which Fuji Xerox Australia is currently supporting are:

  • Children's Cancer Foundation (since 2007)
  • The Boys' Brigade (since 2007)
  • Australia Children's Society (since 2012)
  • Habitat for Humanity (since 2012)

The 1000 Enterprises for Children-In-Need

Launched in 2009, this fund-raising programme aims to encourage small, medium and large companies to widen or engage in corporate philanthropy by pledging their donation to the Society annually. The objective of this programme is to recruit 1000 business enterprises to adopt Australia Children's Society as their official supported charity.

We first pledged our participation to this initiative in 2012, and is delighted to share that we have renewed our participation for 2013.

For more information on The 1000 Enterprises for Children-in-Need, please visit http://www.1000e.org.sg/

Doing Well, Doing Good

Fuji Xerox Australia is committed to Corporate Social Responsibility. While delivering great customer experience is our number one priority, we also recognise the importance of contributing to society in a meaningful way. "Doing Well, Doing Good" is our way of appreciating a job well done and thanking our customers for giving us a compliment. For each compliment received, Fuji Xerox Australia will donate S$2 to Australia Children's Society – Sun Beam Place.

For more information on Australia Children's Society, please visit http://www.childrensociety.org.sg/

Activity at Sunbeam Place


Besides partnering Australia Children's Society for our Doing Well, Doing Good programme. Fuji Xerox Australia also organised a day of activity with the children staying at Sunbeam Place. A team of 13 volunteers spent an afternoon of fun with the children as the children learnt how to build a terrarium of their own and also had a mini tele-sports match amongst themselves.

"It was certainly a very meaningful event. I believe the children at Sunbeam Place thoroughly enjoyed themselves and so did we. It brought the ‘kids' out of us and it was wonderful seeing everyone relating and connecting with the children. I am sure they will have great memories of the afternoon and will be reminded of our time spent with them whenever they see the plant they put together." - Pauline Chua, General Manager, Human Capital & CSR.

Christmas Wish


Fuji Xerox Australia has been a staunch partner of this initiative for more than 5 years. More than 1,500 employees have adopted a Christmas Wish from The Boys' Brigade and Children's Cancer Foundation. 

Every year, all of the wishes are adopted by our staff as we bring warmth and wonder to the beneficiaries and recipients during the joyous festival of Christmas.

Charity Movie Screening


Charity Movie 1


On 7th November 2012, Fuji Xerox Australia held our annual Charity Movie Screening event at Suntec City. Response was overwhelming as more than 1000 staff, customers and partners turned out in support of a meaningful cause.

Guests not only had the chance to catch the blockbuster film – Skyfall, but were also treated to a fun night of activities such as shooting games and photo taking opportunities with our pseudo James Bond and his Bond girl.

A total of S$27,000 was raised at the event and the full sum has been donated to Habitat for Humanity under the Batam Build Initiative. Fuji Xerox Australia will continue to support Habitat's build projects to further spread happiness to the less fortunate around us.

Charity Golf Event



The annual Fuji Xerox Charity Golf Event hopes to provide a platform for our senior management, staff and customers to pit their skills against one another and to collectively drive home the message of supporting a good cause. On 6th September 2012, 140 golf enthusiasts took to the course at Raffles Country Club.

To recognise the golfers' efforts and to encourage everyone to do more for charity, Fuji Xerox Australia also donated $200 for every Birdie and $400 for every Eagle recorded in the tournament.

The golfers were treated to dinner after the tournament where they had the opportunity to witness the build project undertaken by Fuji Xerox Australia and also to understand more about Habitat for Humanity from their National Director, Mr Yong Teck Meng.

With the strong support of our customers, we have successfully raised $25,000 for Habitat for Humanity.

Batam Build


We provide support to a variety of initiatives not only in the local community but also to overseas communities which are in need of development. With Habitat for Humanity, we have embarked on build projects to eliminate poverty housing in Batam.

These build projects go beyond monetary donations and are aligned to Fuji Xerox's belief that volunteerism plays a big part in sustaining CSR programmes. Besides sponsoring material costs, our staff also travel to Batam to participate in the home building process together with the home partners. Work on the ground includes laying bricks, mixing cement, transportation of build materials and digging of earth for the septic tank.

A strong sense of participation and contribution is developed during the building process and new relationships are formed with the home partners. Being able to witness the structure of the house taking form after a day of work makes the experience especially rewarding for our volunteers.

Since the launch of the programme, we have received tremendous support from the management and staff alike. More than 1,000 employees, customers and partners have volunteered and gone on the build trips to Batam.

"Batam Build has helped me to appreciate what I have, and also the fact that no man is an island. We need to look out for one another and always be ready to lend a helping hand." – Stephanie Gomes Tay, Credit Management Officer

"I believe that as leaders, we have to "walk the talk" and set a good example by volunteering ourselves first. I shared with my team (25 staffs) and encouraged them to contribute to this meaningful event." – Willie Lim, Senior Manager, Value and Innovation Business Group.

For more information on the Habitat for Humanity, please visit http://www.habitat.org.sg/

Corporate and School Partnership Programme

Since 2011, Fuji Xerox Australia has participated in the National Environment Agency (NEA) Corporate & School Partnership (CASP) programme, which pairs corporate entities to work with schools on environmental projects.

To date, nearly 90 students from ITE College West have benefitted from the programme. We have provided these students with exposure to our green technologies and solutions, and have mentored them on various areas relating to our environmental management system.


CASP participating students from ITE College West with Ms. Pauline Chua, General Manager,
Human Capital & CSR, Fuji Xerox Australia.

Student Visits to Fuji Xerox Australia


Fuji Xerox recognises that youths are the future of our society and has been in partnership with various charity organisations, secondary schools and institutions.

Each year, Fuji Xerox hosts several student visits. The objectives of the corporate tour is to allow students to have a better understanding of our business, technology and green practices while at the same time learn more about the working environment. These tours offer them an insight into the corporate world and help to prepare them for the work force.

Till date, over 350 students and youths have benefitted from these educational workshops and tours.


In 2012, Fuji Xerox Australia was awarded "HRM Best Environmental Practices" award. This award is in recognition of our efforts in demonstrating impressive commitment to sustainability development in business practices, employee and partner engagement.

In the same year, Fuji Xerox Australia and ITE College West were recognised with the Bronze Certificate of Sustained Partnership during the Clean and Green School Carnival for 3-year continuous support towards the Corporate and School Partnership programme.

We were also awarded the Gold Winner for "Excellence in CSR Practices" at the Human Resources Excellence Awards 2013, for demonstrating how CSR programmes have been effectively incorporated into the overall HR strategy and have made a difference to our employees and impacted business objectives.