Imaging and document management solutions
As use of digital systems continues to climb, many businesses still have a substantial amount of knowledge tied up in documentation. However, this can pose a problem with trends such as mobile and flexible workplaces starting to proliferate. So what's the answer?
An intelligent solution is required that can capture, store and manage this information, while allowing users to access it from mobile devices and computers.
Challenges for businesses
Of course, businesses need the right system to capture information, and it should be able to handle documents in any format.
In many cases, companies that avoid such systems will have to deal with labour-intensive paper-based correspondence, which is often prone to errors.
This isn't the only issue, as using paper-based information means staff cannot access the data capture through computers or mobile devices, something that in turn means flexible work environments and mobility are impractical. Businesses can then struggle to service customers online, as necessary data isn't readily available.
Redefining your Business with a Document Strategy
Documents are the lifeblood of an organisation.
Think of all the documents that support your organisation's core business - customer and employee communications, product information, contracts or financial reports. Documents prompt action from customers, from staff or from other stakeholders and support essential business processes. While documents are at the foundation of every business, many organisations still struggle to gain control of information and costs, resulting in business inefficiencies
Paper, Pixels and Processes
These environmental considerations do not exist in isolation from cost, efficiency and service drivers.
This whitepaper explores the current document landscape that organisations face and introduces some methods which organisations may embark upon in order to implement a sustainable document strategy. An effective and sustainable document strategy is only possible through the balancing of these core lenses of cost, environment, process and customer experience. It explores different responses organisations can take in embarking on a sustainable document strategy journey, such as basic, strategic and transformational. This whitepaper is not intended to be a how-to-guide in implementing a sustainable document strategy but an overall view of the complexities of implementing an end to end document strategy.